support@cognispark.tech
Use this as the public support email until you switch to your final MoveOS support alias.
Support center
MoveOS support is designed around actual trip, wallet, and payout workflows.
This page gives you the public support destination needed for web users and store-review teams. You can replace the default Cognispark contact details with your final operating inboxes before launch.
privacy@cognispark.tech
Use this for privacy, data access, and account deletion questions tied to the web experience.
Rider support
Use the rider workspace to review wallet state, subscription status, and ride requests. For issues that need manual review, contact support@cognispark.tech with your trip ID and phone number.
Driver support
Use the driver workspace to review earnings, availability, and payout requests. Include your driver account phone number and payout ID when escalating an issue.
Fleet partnerships
Fleet onboarding, KYB reviews, and city launch partnerships can be coordinated from the fleet route and your operations team inbox.