Privacy policy

MoveOS handles rider, driver, and payout data with an operations-first privacy posture.

This page is the public privacy destination for move.cognispark.tech. Replace any temporary contact details or retention periods with your legal team’s final wording before public release.

What MoveOS collects

MoveOS may collect account information, phone numbers, email addresses, trip requests, location-linked trip details, wallet and payout transactions, and support interactions needed to run the mobility service.

Why the data is used

The platform uses data for identity, booking, dispatch, payments, fraud prevention, customer support, legal compliance, and service improvement across riders, drivers, and fleet partners.

How long data may be retained

Some data can be deleted on request. Other records may be retained for safety, fraud, tax, accounting, payment, regulatory, or dispute-resolution purposes for the period required by applicable law or policy.

Contact

Privacy requests: privacy@cognispark.tech

Support requests: support@cognispark.tech

Registered operator details: replace this section with your final company legal name and business address before go-live.